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As phone technology advances, so does mobile camera technology. As a result, many cameras
now feature multiple rear cameras — dual, triple, or quad — so you can get a pro-level photography
experience with your smartphone.
Lately, many Galaxy S20 owners complained about the camera not working and they are not sure why?
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In this article, we’ll discuss some effective solutions you can try to fix camera not working issues on the Samsung Galaxy S20,
S20+ and S20 Ultra.
The following is basic detection methods:
1. Most often simply way is closing and restarting the camera app can fix the problem;
2. If the above solution does not work, try rebooting the phone and reopen the app;
3. Clear the cache and data of the camera which will actually reset the camera app;
4. Check if there are new updates available for the apps including the camera app;
5. Wipe system cache partition can solve performance issues and abnormal behavior;
6. Factory reset your phone (this option only if all other solutions fail to fix the problem).
If the problem is still not resolved, you need to consider that there is a problem with the camera. As we all know,
Samsung S20 series rear camera consists of multiple small cameras, how can I confirm which camera has a problem?
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Let’s take S20 ultra as an example to explain in detail how to confirm which camera has a problem.
Samsung has embedded a total of four cameras on the back of Galaxy S20 Ultra. They are 12-Megapixel Ultra wide angle camera,
108MP Wide angle camera, 48MP Telephoto and DepthVision camera.
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Here’s how to test which camera isn’t working:
1. Open the dial interface and enter the Engineering mode (Input *#0*#)
2. First, Click MEGA CAM to test wide angle and telephoto function;
3. Click Front CAM to test whether front camera works well ;
4. Click TOF Camera to test Depth Vision Camera function.
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If all are OK, please return to the Home interface and turn on the camera, click the focal length 0.5x/1.0x/2x in turn to judge the
focus of the camera , click 0.5X to test ultra-wide-angle camera.
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In this way, you can determine which camera has a problem, and replace the bad one which saves time and money.
If you are intertested and want to know more, please contact us: sales@recoresolutions.com.