As phone technology advances, so does mobile camera technology. As a result, many cameras
now feature multiple rear cameras — dual, triple, or quad — so you can get a pro-level photography
experience with your smartphone.
Lately, many Galaxy S20 owners complained about the camera not working and they are not sure why?
In this article, we’ll discuss some effective solutions you can try to fix camera not working issues on the Samsung Galaxy S20,
S20+ and S20 Ultra.
The following is basic detection methods:
1. Most often simply way is closing and restarting the camera app can fix the problem;
2. If the above solution does not work, try rebooting the phone and reopen the app;
3. Clear the cache and data of the camera which will actually reset the camera app;
4. Check if there are new updates available for the apps including the camera app;
5. Wipe system cache partition can solve performance issues and abnormal behavior;
6. Factory reset your phone (this option only if all other solutions fail to fix the problem).
If the problem is still not resolved, you need to consider that there is a problem with the camera. As we all know,
Samsung S20 series rear camera consists of multiple small cameras, how can I confirm which camera has a problem?
Let’s take S20 ultra as an example to explain in detail how to confirm which camera has a problem.
Samsung has embedded a total of four cameras on the back of Galaxy S20 Ultra. They are 12-Megapixel Ultra wide angle camera,
108MP Wide angle camera, 48MP Telephoto and DepthVision camera.
Here’s how to test which camera isn’t working:
1. Open the dial interface and enter the Engineering mode (Input *#0*#)
2. First, Click MEGA CAM to test wide angle and telephoto function;
3. Click Front CAM to test whether front camera works well ;
4. Click TOF Camera to test Depth Vision Camera function.
If all are OK, please return to the Home interface and turn on the camera, click the focal length 0.5x/1.0x/2x in turn to judge the
focus of the camera , click 0.5X to test ultra-wide-angle camera.
In this way, you can determine which camera has a problem, and replace the bad one which saves time and money.
If you are intertested and want to know more, please contact us: sales@recoresolutions.com.